Last Updated: April 15, 2024 

These E-commerce Terms of Use (“Terms”) as well as the general Site terms of use located at https://veefriends.com/terms-of-use (the “VeeFriends Terms of Use”) apply to your use of veefriends.com and except for the purchase of VeeFriends NFTs or transaction via Burn Island®, any purchase of merchandise made via our e-commerce site hosted on Shopify located at https://shop.veefriends.com/ or via any of our social media channels or other point of sale(s) (the “Site”). 

These Terms are entered into between you and Vee Friends, LLC (the “Company,” “we,” or “us”).  These Terms expressly incorporate any other documents referenced herein (such as our Privacy Policy and Site Terms) and govern your access to and use of the Site, as well as all content, functionality, services and merchandise offered on or through the Site. 

Please note that these Terms are subject to the same Arbitration Agreement set forth in Section 23 of the Site Terms of Use .

Please read these Terms carefully before using the Site. The Site is intended for use by those who are 16 years of age or older, or the age of majority or older in their jurisdiction of residence. TO  THE FULLEST EXTENT PERMITTED UNDER LAW, BY ACCESSING THE SITE IN ANY WAY,  INCLUDING, WITHOUT LIMITATION, BROWSING THE SITE, USING ANY INFORMATION, AND/OR  SUBMITTING INFORMATION TO THE COMPANY, YOU AGREE TO COMPLY WITH APPLICABLE  LAWS AND FURTHER AGREE TO BE BOUND BY THE TERMS, CONDITIONS, POLICIES AND NOTICES  CONTAINED UNDER THESE TERMS, INCLUDING, BUT NOT LIMITED TO, TERMS RELATED TO  CONDUCTING THIS TRANSACTION ELECTRONICALLY, DISCLAIMERS OF WARRANTIES, DAMAGE  AND REMEDY EXCLUSIONS AND LIMITATIONS (EXCEPT TO THE EXTENT OTHERWISE EXPRESSLY  SET FORTH HEREIN). 

1. Your Account.

In order to use certain features of the Site (for example, purchasing merchandise from the Site, you must register for an account with Vee Friends (“Account”) and provide certain information about yourself. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; and (c) your use of the Site does not violate any applicable law or regulation or these Terms. The Company may suspend or terminate your Account at any time, for any reason, in our sole discretion. 

You are responsible for maintaining the confidentiality of your Account, including any login information. You are fully responsible for all activities that are associated with your Account (including but not limited to any purchases, use of the Site, or correspondence from your Account to the Company). You agree to immediately notify the Company of any unauthorized use or suspected unauthorized use of your Account or any other breach of security. When you provide the Company with such notice, the Company will suspend or otherwise secure your Account to prevent future unauthorized activity. 

2. Site Content.

Content on the Site that is provided by the Company or its licensors, including certain graphics,  photographs, images, screen shots, text, digitally downloadable files, trademarks, logos, product  and program names, slogans, articles, data, code, videos and the compilation of the foregoing  (“Site Content”) is the property of the Company and its licensors, and is protected in the United  States and internationally under trademark, copyright, and other intellectual property laws. The Vee Friends logo and any Vee Friends product or service names, logos, or slogans that may appear on the Site or elsewhere are trademarks of Vee Friends or our affiliates, and may not be copied, imitated or used, in whole or in part, without our prior written permission. 

You may not use any Site Content or link to the Site without our prior written permission. You may not use framing techniques to enclose any Site Content without our express written consent.  In addition, the look and feel of Site Content, including without limitation, all page headers, custom graphics, button icons, and scripts constitute the service mark, trademark, or trade dress of Vee Friends and may not be copied, imitated, or used, in whole or in part, without our prior written permission. 

3. Terms of Sale.

Merchandise and Pricing. All merchandise or listed on the Site is subject to change, as is merchandise information, pricing, and availability. In the event certain merchandise is listed at an incorrect price or with incorrect information, we shall have the right, prior to the acceptance of  your order (as described below), to decline or cancel any such orders, whether or not the order  has been confirmed and/or your debit, credit card, Google Pay, Meta Pay, Apple Pay, Bancontact,  iDEAL, or Shop Pay account (each a “Payment Account”) has been charged. If your Payment Account has already been charged for the order and we cancel your order, we will issue a credit to your Payment Account in the amount of the charge. 

Payment Terms. For any merchandise you order on the Site, you agree to pay the price applicable for the merchandise as of the time you submitted your order, the delivery fees for the delivery service you select (“Delivery Fees”), and any applicable Taxes (defined below). The Company will automatically bill your Payment Account submitted as part of the order process for such amounts within five days of the order date, and you hereby authorize us to do so. Your payment will be processed in USD$. If your order is being shipped to an address outside of the US, your total price may differ depending on variations in currency conversion rates and any foreign transaction fees applied by your payment provider. Please see our Shipping Policy below for a list of countries and territories where we may ship your merchandise. Shipping is not available to all countries and territories.

You will be solely responsible for payment of all taxes (other than taxes directly imposed on the Company’s business activity in a state, such as income taxes), fees, duties, and other governmental charges, and any related penalties and interest, arising from the Product purchase (“Taxes”) not withheld by the Company.  

Your Order. Your receipt of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline or cancel your order (in whole or in part) for any reason. We reserve the right to limit product quantities on orders placed by the same account, on orders placed by the same method of payment, and on orders that use the same billing or shipping address. We reserve the right to, in our sole discretion, restrict or prohibit purchases of any products to resellers, dealers, and distributors. We may require additional verifications or information before accepting any order. Your order is not accepted until it is shipped (or a portion of the order is shipped). Notwithstanding the foregoing, you agree that, if we cancel all or a part  of your order, your sole and exclusive remedy is that we (a) issue a credit to your Payment Account  in the amount charged for the canceled portion (if your credit card has already been charged for  the order) or (b) not charge your Payment Account for the canceled portion of the order. 

Shipping Policy. Some products and launches may be limited only to the US. Any delivery dates provided by the Company are estimates. The Company reserves the right to make deliveries in installments. The Company will send you an email when your order has shipped, and you may review your order and shipping & handling information on your Vee Friends Account page. The company ships within the U.S. (excluding PO Box), and to countries outside of the U.S., except we do not ship to  Afghanistan, Belarus, Central African Republic, Comoros, Equatorial Guinea, Falkland Islands,  Guinea-Bissau, Mayotte, Myanmar (Burma), Nauru, Niue, Russia, Sierra Leone, Solomon Islands,  Somalia, South Sudan, St. Helena, St. Pierre & Miquelon, Sudan, Tajikistan, Tokelau, Turkmenistan,  Tuvalu, Ukraine, Uruguay, or Yemen. Legal title to, right of possession, and risk of loss or damage to or destruction of the products purchased shall transfer to customer upon the Company’s delivery to carrier at shipping point.  

Return Policy. All merchandise is final sale and non-refundable. We do not accept returns or exchanges of merchandise, unless your merchandise is damaged (see below). 

Damaged Merchandise. If merchandise arrives damaged (“Damaged Merchandise”), the Company will accept returns for a full refund only in accordance with the Return Procedures below.  Once we confirm that you received Damaged Merchandise that was returned in accordance with  the Return Procedures below, your sole and exclusive remedy is that (a) we will issue a refund to  your Payment Account in the amount charged for the Damaged Merchandise (if your Payment  Account has already been charged for the merchandise) or (b) we will not charge your Payment  Account for the Damaged Merchandise. The refunded amount will include the applicable Delivery Fees. 

Return Procedures. To return Damaged Merchandise, you must have a case number with UPS and/or send visual proof of damage through a support ticket to support@veefriends.com. You must initiate your return within 30 days after your merchandise delivery date. All returned 

Damaged Merchandise must be unused (e.g., not worn, washed, damaged, or altered), in the original packaging with original tags attached and returned in accordance with any other instructions received from contacting customer service.

4. Intellectual Property.

Other than Site Content, all other trademarks, product names, and logos on the Site are the property of their respective owners and may not be copied, imitated, or used, in whole or in part, without the permission of the applicable trademark holder. Without limiting the foregoing, if you believe that third-party material hosted on the Site infringes your copyright or trademark rights, please file a notice of infringement by following our Copyright Policy . 

We hereby grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site Content. In return, you agree not to engage, or assist, in any activity that violates any law, statute, ordinance, regulation, or sanctions program, including but not limited to the U.S.  Department of Treasury’s Office of Foreign Assets Control (“OFAC”), or that involves proceeds of any unlawful activity; not to engage in any other activity or behavior that poses a threat to Vee Friends, LLC, (e.g., by distributing a virus or other harmful code, or through unauthorized access to the Site and not to interfere with other users’ access to or use of the Services). 

You also agree not to: (1) distribute, publish, broadcast, reproduce, copy, retransmit, or publicly  display any Site Content; (2) modify or create derivative works from the Site Content, or any  portion thereof; (3) use any data mining, robots, or similar data gathering or extraction methods  on the Site Content; (4) download any portion of the Site Content, other than for purposes of  page caching, except as expressly permitted by us. 

If you are unsure whether a contemplated use of the Site Content and its content would violate these Terms, please contact us at Support@veefriends.com.  

5. Privacy.

You acknowledge and agree to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy, which is incorporated into these Terms. 

6. Third Party Services & External Links.

The Site may allow you to access or interact with apps, websites, materials, products or services made available by others (“Third Party Services”). By connecting to Third Party Services, you agree that we may exchange information and data with the Third-Party Services consistent with our Privacy Policy. We do not control, endorse, and are not responsible for, any Third-Party Services, including their accuracy, integrity, quality, legality, usefulness or safety. The Company has no obligation to monitor Third Party Services and may block or disable access to them at any time.  You should contact the operator of the Third-Party Service with any questions about their Third-Party Services. 

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THIRD-PARTY SERVICES IS AT YOUR OWN RISK AND SUBJECT TO ANY TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD-PARTY SERVICES. 

7. Modifications.

You agree and understand that we may modify part or all of this Site or any of the services provided through the Site without notice, and that we may update these Terms and any other document incorporated by reference therein at any time. The Company reserves the right to make these changes without notice. You are responsible for regularly reviewing these Terms, and your continued use of the Site following any changes indicates your acceptance of those changes. 

8. Disclaimers.

EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY VEE FRIENDS, LLC, THE SITE AND ANY SITE CONTENT CONTAINED THEREIN, AND ANY AND ALL MERCHANDISE LISTED THEREIN ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. VEE FRIENDS (AND ITS SUPPLIERS, LICENSORS, LOGISTICS PARTNERS) MAKE NO WARRANTY THAT THE SITE OR MERCHANDISE WILL (1) MEET YOUR REQUIREMENTS; (2) BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; OR (3) BE ACCURATE, RELIABLE, COMPLETE, LEGAL, OR SAFE. 

VEE FRIENDS WILL NOT BE LIABLE FOR ANY LOSS OF ANY KIND FROM ANY ACTION TAKEN OR TAKEN IN RELIANCE ON MATERIAL OR INFORMATION, CONTAINED ON THE SITE. VEE FRIENDS DOES NOT REPRESENT OR WARRANT THAT THE SITE OR SITE CONTENT IS ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. 

WHILE WE ATTEMPT TO MAKE YOUR ACCESS TO AND USE OF THE SITE AND SITE CONTENT SAFE, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT THE SITE OR SITE CONTENT, OR OUR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE CANNOT GUARANTEE THE SECURITY OF ANY DATA THAT YOU DISCLOSE ONLINE. YOU ACCEPT THE INHERENT SECURITY RISKS OF PROVIDING INFORMATION AND DEALING ONLINE OVER THE INTERNET AND WILL NOT HOLD US RESPONSIBLE FOR ANY BREACH OF SECURITY UNLESS IT IS DUE TO OUR GROSS NEGLIGENCE. 

Nothing in these Terms shall exclude or limit liability of either party for fraud, death or bodily injury caused by negligence, violation of laws, or any other activity that cannot be limited or excluded by legitimate means. 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IN CONTRACTS WITH CONSUMERS, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. 

ANY MERCHANDISE OR PRODUCTS DESCRIBED ON THE SITE ARE OFFERED IN JURISDICTIONS WHERE THEY MAY BE LEGALLY OFFERED FOR SALE. THE INFORMATION ON THE PLATFORM IS NOT AN OFFER OR SOLICITATION BY ANYONE TO ANYONE IN ANY JURISDICTION IN WHICH AN OFFER OR SOLICITATION CANNOT LEGALLY BE MADE, OR TO ANY PERSON TO WHOM IT IS UNLAWFUL TO MAKE A SOLICITATION. 

9. Limitation of Liability.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL VEE FRIENDS, LLC BE LIABLE TO  YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL,  EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM THESE TERMS, THE  SITE, SITE CONTENT, MERCHANDISE, THE SERVICES OR THIRD PARTY SITES AND PRODUCTS, OR  FOR ANY DAMAGES RELATED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR  ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA, WHETHER  CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF  FORESEEABLE AND EVEN IF VEE FRIENDS, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH  DAMAGES. ACCESS TO, AND USE OF, THE SITE, SITE CONTENT, THE SERVICES OR THIRD-PARTY SITES AND PRODUCTS ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA RESULTING THEREFROM. 

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, IN NO EVENT SHALL  THE MAXIMUM AGGREGATE LIABILITY OF VEE FRIENDS ARISING OUT OF OR IN ANY WAY  RELATED TO THIS AGREEMENT, THE ACCESS TO AND USE OF THE SITE, SITE CONTENT,  MERCHANDISE, OR ANY SERVICES PURCHASED ON THE SITE EXCEED THE GREATER OF (A) $100  OR (B) THE AMOUNT YOU HAVE PAID TO VEE FRIENDS, LLC FOR THE SERVICES IN THE LAST  TWELVE MONTHS OUT OF WHICH LIABILITY AROSE. 

10. Indemnification.

To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold  harmless Vee Friends, LLC, and our respective past, present and future employees, officers,  directors, contractors, consultants, equity holders, suppliers, vendors, service providers, parent  companies, subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns  (individually and collectively, the “Vee Friends Parties”), from and against all actual or alleged third  party claims, damages, awards, judgments, losses, liabilities, obligations, penalties, interest, fees,  expenses (including, without limitation, attorneys’ fees and expenses) and costs (including,  without limitation, court costs, costs of settlement and costs of pursuing indemnification and  insurance), of every kind and nature whatsoever, whether known or unknown, foreseen or  unforeseen, matured or unmatured, or suspected or unsuspected, in law or equity, whether in tort,  contract or otherwise (collectively, “Claims”), including, but not limited to, damages to property  or personal injury, that are caused by, arise out of or are related to (a) your use or misuse of the  Site, Site Content, or merchandise, (c) your violation of these Terms, (c) your violation of the rights  of a third party, including another user and (e) your failure to pay any Taxes in connection with  your transactions on this Site. You agree to promptly notify us of any third-party Claims and cooperate with the Vee Friend Parties in defending such Claims. You further agree that the Vee Friend Parties shall have control of the defense or settlement of any third-party Claims. THIS INDEMNITY IS IN ADDITION TO, AND NOT IN LIEU OF, ANY OTHER INDEMNITIES SET FORTH IN A WRITTEN AGREEMENT BETWEEN YOU AND US. 

11. No Joint Venture.

Both you and the Company acknowledge and agree that no partnership, joint venture or agency is formed and neither you nor the Company has the power or the authority to obligate or bind the other.

12. Severability.

If any term, clause, or provision of these Terms is held invalid or unenforceable, then that term, clause, or provision shall be severable from these Terms and will not affect the validity or enforceability of any remaining part of that term, cause, or provision, or any other terms, clause, or provision of these Terms. 

13. Entire Agreement.

These Terms comprise the entire agreement between you and us relating to your access to and use of the Site, Site Content and any merchandise you have purchased, and supersede any and all prior discussions agreements, and understandings of any kind. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third party beneficiary rights upon any other person or entity.